f you have established an account with Electronic Payments and enabled the appropriate registries, you may process a credit card payment or refund in the AR Cash Receipts Journal.
1. If you use a different sweep account for Electronic Payments receipts, change the Bank Account on the GL tab.
2. On the Main tab, select Invoice or Invoices that the customer wishes to pay for.
3. Enter the Discount (if any) and Total Receipt; this is the amount that will be processed on the credit card.
4. Verify that the customer has their credit card ready, and then click the Process Payment button.
5. SAMPro will open a 'Please Enter Credit Card Information' prompter box. Enter the customer's credit card number (without spaces or dashes), expiration date and CVC security code and click OK.
6 A progress bar will appear as the payment is processed. If the card is not approved,an error with the reason will be displayed (e.g, "Credit Card has expired). . Check the number and expiration date and try submitting it again.
7. When the payment is approved, the system will write the Approval Code back to the Check Number field, and complete the CC Masked Account field for future reference. A secure note will be added to the journal entry detailing the transaction.
8. When preparing to enter the next Cash Receipt, remember to set the GL Bank Account to the appropriate value.
Note: For Cash Receipt Transactions, SAMPro will also send the SAMPro user ID to column "User ID" of export, and sent the User Def 1 to the Client Id.
Electronic Payment Returns:
By default, Electronic Payments does NOT process returns. In order to do so, the Return option must be enabled in the Merchant Console.
1. Select a Credit Memo in the AR Cash Receipts Journal, and enter the Total Receipt as a negative number.
2. Verify that the customer has their credit card ready, and then click the Process Payment button.
3. When the 'Please Enter Credit Card Information' prompter box appears, enter the customer's credit card number (without spaces or dashes), expiration date and CVC security code and click OK.
4. If the card is approved, the customer's card will be credited with the refund. If it is not approved, check the number and expiration date and try submitting it again.