| Category | Config | Default Value | Possible Values | Description |
|---|
| Breaks | configClockInDescription | | | Enables Clock In/Out Feature for recording a Break entry each time the button is pressed. This is the Break description used for the Clock In feature. |
| Breaks | configClockOutDescription | | | Enables Clock In/Out Feature for recording a Break entry each time the button is pressed. This is the Break description used for the Clock Out feature. |
| Breaks | configDisableBreakDescription | false | True / False | Option to limit Break descriptions to only the dropdown choices |
| Breaks | Java FX Test 1 | | True / False | |
| Breaks | Java FX Test 3 | test 1 | ["test 1","test 2","test 3"] | |
| Breaks | java fx test 3 | True | True / False | |
| Data Backup | configAutoDatabaseBackups | false | True / False | Automatic database backup during sync and uploads to dbxchange FTP |
| Data Backup | configNewBackupDatabasePerHour | 4 | | How often, in hours, the database will backup and send. 4 = every four hours, 24 = each day. Minimum 1 hour, No Maximum |
| Data Backup | configRetainBackupDatabaseDays | 14 | | How long, in days, the old database backups will be purged from the FTP |
| Documents | configEnableAutoDocumentUploads | false | True / False | Default on/off the "Upload Now" checkbox when attaching documents |
| Documents | configEnableFMViewableFlag | false | True / False | Checkbox when attaching in document manager to control FM Viewable |
| Documents | configExcludedFMViewableExtensions | | | List of file extensions to default FMViewable flag off. Use * for all |
| Email | configCopyReceiptEmailTo | | | Auto-CC to the desired email address when emailing receipt/invoice |
| Email | configEmailSubjectDateFormat | yyyy-MM-dd | | For specifying the date/time format used with the ^currentDate^ token in the "configReceiptEmailSubject" setting. |
| Email | configNoteEmailSubject | | | Option to customize note email subject when used with configNoteEmailTo. Possible tokens include:^SiteId^ - ^Site Name^ - ^Work Order Id^ - ^Tech Id^ - ^Tech Name^ - ^WorkCodeId^ - ^WorkCodeDescription^ - ^currentDate^ |
| Email | configNoteEmailTo | | | When this is filled in with an email address, when work order note is added or updated, an email will auto-generate to send. |
| Email | configReceiptEmailBody | | | Text in body of email for TA receipts |
| Email | configReceiptEmailSelection | manual | ["manual","autoNo","autoYes"] | manual - autoNo - autoYes instead of email receipt prompt |
| Email | configReceiptEmailSubject | | | Static/dynamic text in subject of email for TA receipts. If left blank format will print as [RECEIPT/INVOICE][Client Site: ^Site Name^][Work Order Id: ^Work Order Id^]Possible tokens come from any of the columns in the following tables wo_list, static_work_code_list, static_technician_list |
| Enable | configAllowEmailEdit | false | True / False | Allow edits to client site email on WO information screen |
| Enable | configEnableAddPOButton | false | True / False | Option to add a 'Add PO' button from material and miscellaneous entry screens as a shortcut to create a new purchase order. |
| Enable | configEnableBreaks | false | True / False | Allow ability to add labor time breaks |
| Enable | configEnableDiscounts | false | True / False | Allow Discounts in COD payments |
| Enable | configEnableEditWOComments | true | True / False | Allow Work Order Comments on WO information screen |
| Enable | configEnableExistingEquip | true | True / False | Enable/Disable 'Add Existing' equipment |
| Enable | configEnableFlatRateBilling | false | True / False | Labor, Material, Misc added to COD WO will set billable quantity to 0 |
| Enable | configEnableFlatRateNonCOD | false | True / False | Allow flat rates to be added to nonCOD work orders |
| Enable | configEnableManualLaborEntry | true | True / False | Allow access to add a Labor entry |
| Enable | configEnableManualMaterialEntry | true | True / False | Allow access to add a Material entry |
| Enable | configEnableNewEquip | true | True / False | Allow creation of new client site equipment |
| Enable | configEnableNewWO | true | True / False | Allow creation of new work order |
| Enable | configEnableNotes | true | True / False | Allow Add-Edit-View Work Order Notes |
| Enable | configEnablePurchaseOrders | true | True / False | Allow tech creation of purchase orders to the work order |
| Enable | configEnableReceivePOs | false | True / False | Allow Purchase Order Receive function |
| Enable | configEnableRecommendations | true | True / False | Allow entering recommendations |
| Enable | configEnableRefrigerantTracking | false | True / False | Allow entering refrigerant tracking info |
| Enable | configEnableReplaceEquipment | false | True / False | [SAMPro 9.1+] Allow technician to mark equipment being replaced with new. Old equipment is decommissioned and new equipment with same ID takes its place. Old equipment becomes OldId-R to indicate replaced. |
| Enable | configEnableRequiredResources | false | True / False | Allow required resources submit/receive |
| Enable | configEnableSpecialBarCodeParsing | false | True / False | Custom mod for parsing text out of a QR code URL. Hard coded to find sn= and end with & or ; |
| Enable | configEnableTimeReview | true | True / False | Option to enable/disable the Time Review section of TechAnywhere |
| Enable | configEnableWPDate | true | True / False | Automatically enter the current date when going into the work performed section |
| Enable | configEnableWPTechId | false | True / False | Option to automatically add technician ID to Work Performed |
| Enable | configPartRunner | false | True / False | Allow techs to Receive POs for any WO |
| Enable | Java FX Test 2 | True | True / False | t/f test |
| Equipment | configAddEquipmentWorkOrderWarning | false | True / False | Add warning message when adding equipment if there are any other open work orders associated with selected equipment. |
| Equipment | configCapitalizeEquipFields | false | True / False | Force CAPS on equipment Name, Manufacturer, Model, Serial Number, Unit of Measure |
| Equipment | configDefaultRefrigerantSystemID | true | True / False | Defaults in equipment ID and Name for Refrigerant Tracking. |
| Equipment | configEnableEquipUserFields | true | True / False | Allow access into the equipment user fields |
| Equipment | configNonEditableEquipFields | | | Make equipment fields non-editable (read-only). Refer to equipment index for numbers to use |
| Equipment | configNoneditableUserDefinedEquipFields | | | Make equipment user fields non-editable (read-only) |
| Equipment | configShowEquipEstHrs | true | True / False | Show equipment estimated hours in WO Information and Labor entry |
| Equipment | configShowEquipWorkRequested | true | True / False | Show or hide equip work request on WO Information [CASE 5231] |
| Equipment | configStayOnEquipmentSelect | true | True / False | Selecting equipment from the ADD EXISTING will leave the user on the screen allowing them to select multiple equipment records to add to the work order |
| Flat Rate | configAddLaborForFlatRate | false | True / False | Estimated hours from flat rate automatically add labor |
| Flat Rate | configAddMaterialForFlatRate | true | True / False | Import flat rate materials when flat rate is selected |
| Flat Rate | configAllowZeroDollarFlatRates | false | True / False | Allow $0 Flat Rate entry. Requires SAMPro 8.2.545.051+ |
| Flat Rate | configFlatRateLevelFromPriceLevel | true | True / False | Option to disable defaulting flat rate price level from the work order material price level |
| FTP | configDBExchangeFTPHost | | | Host address of client FTP |
| FTP | configDBExchangeFTPPassword | tech | | Host password of client FTP |
| FTP | configDBExchangeFTPUsername | tech | | Host username of client FTP |
| FTP | configFTPHost | techanywhere.sampro.net | | Do not change. FTP address of Data-Basics hosted company files |
| FTP | configFTPPassword | techanywhere | | Do not change. FTP password of Data-Basics hosted company files |
| FTP | configFTPSecure | false | True / False | Enable Secure FTP support (FTP over SSL/TLS). Must configure FTP Server for this method of transfer. |
| FTP | configFTPUsername | techanywhere | | Do not change. FTP username of Data-Basics hosted company files |
| Integrations | configAutoCreateXOiVisionJob | true | True / False | For XOi Deep Link, this gives the user the option to choose to create a vision job or not. Otherwise it is automatic when acknowledging the work order |
| Integrations | configEnableDBFleet | false | True / False | Enable DBFleet Integration |
| Integrations | configEnableDeeplinkXOiIntegration | false | True / False | Enable/Disable XOi Deep Integration - Needs corresponding XOiAuth RAQ for credentials |
| Integrations | configEnableEP | false | True / False | Payment Processor - Electronic Payments |
| Integrations | configEnableEPLive | false | True / False | Toggle between Electronic Payments integration Test/Live |
| Integrations | configEnableEPRecurring | true | True / False | Option to prevent technicians from creating new or resetting existing recurring payments (payment alias) for Electronic Payments |
| Integrations | configEnableMagTek | false | True / False | Enable Magtek payment option |
| Integrations | configEnableMagTekLive | true | True / False | Use live or testing APT servers |
| Integrations | configEnableMarketplace | false | True / False | Custom mod for client to integration with custom Marketplace app |
| Integrations | configEnableTargetIntegration | false | True / False | Enables Target Integration |
| Integrations | configEnableTargetIntegrationLive | true | True / False | Target Integration endpoint. True = Live, False = Test |
| Integrations | configEnableTimeAnywhereLinkInFleet | false | True / False | Option that adds a button link to TimeAnywhere on the DBFleet screen. This only applies to techs that are configured with the DBFleet-only option |
| Integrations | configEnableXOiVisionQuoteJobs | false | True / False | For XOi Deep Link, option to be able to create a new vision job from the quote scope page |
| Integrations | configOpenEdgeNew | false | True / False | Switch to the new OpenEdge Integration implemented in 4.4.066.024 |
| Integrations | configRequireXOiVisionJobToClose | false | True / False | XOi Deep Integration requirement option for preventing the tech from completing the work order without having completed the XOi Vision Job |
| Integrations | configTargetCompanyId | -1 | | Company ID Setting for Target Integration |
| Integrations | configTargetCompanyName | | | Company Name Setting for Target Integration |
| Integrations | configXOEyePartner | | | Partner info credentials required for XOEye integration. Setting this value enables the button in the document manager/ work performed. |
| Integrations | configXOEyeSecret | | | Partner info credentials required for XOEye integration. Setting this value enables the button in the document manager/ work performed. |
| Integrations | defaultXOiSQL | SELECT 'Work Order Photos/Videos','<a href=''~xoiLink~''>Click here to view the photos/videos of your service today.</a>' | | XOi Deep Integration option for how the link prints on receipts/invoices |
| Integrations | log_fleet | false | True / False | Enable DBFleet Integration Logging |
| Integrations | log_target | true | True / False | Enable Target Integration Logging |
| Labor | billable_hour_list_max | -1 | | Custom mod for handling a different billable rounding value than hours. Set this where you would want the billable hour list to stop. |
| Labor | billable_hour_list_min | -1 | | Custom mod for handling a different billable rounding value than hours. Set this where you would want the billable hour list to start. |
| Labor | billable_hour_list_step_size | -1 | | Custom mod for handling a different billable rounding value than hours. The step size is the minute increment. For example 15 = 1/4 hour. 30 = 1/2 hour. [7927] |
| Labor | configAllowLaborDescriptionEdits | false | True / False | Allow techs to manually edit the Labor Description Field. |
| Labor | configEnableLaborTimepicker | false | True / False | Start/Stop time calculator for labor entry |
| Labor | configEnablePayrollWarnings | true | True / False | Warning of when payroll period will end |
| Labor | configLaborBillableAlways | false | True / False | Allow edit to billable hours for non-COD labor |
| Labor | configLaborDays | 7 | | How many days the date picker for labor can go back in time |
| Labor | configOverheadLaborRate | -1 | | Set a default labor rate for overhead work orders. Must use a labor rate RN here
If not set (-1), the normal default is used. In the case that the default is direct only, the top of the list is used as a default instead. |
| Labor | configPayrollWarningDays | 3 | | Days until PR Period ends for warning to start showing |
| Labor | configSendLaborOnStatusChange | true | True / False | Option to submit any unsubmitted labor during every status change. |
| Labor | configTimepickerOnly | false | True / False | Force that only the time picker can be used. Hour list is disabled (billHours still able to be changed) |
| Labor | configTimepickerRoundingRule | off | ["off","down","up","nearest"] | Rounding rules for time picker off/down/up/nearest |
| Labor | displayPayPeriod | false | True / False | Allow picking pay period in labor entry when running concurrent payroll periods (Union + Non) |
| Labor | hour_list_max | -1 | | Replaces static_labor_hour_list RAQ if implemented. Set this where you would want the hour list to stop. Commonly set to 8, 12, or 24. |
| Labor | hour_list_min | -1 | | Replaces static_labor_hour_list RAQ if implemented. Set this where you would want the hour list to start. Commonly set to 0 or 0.25. |
| Labor | hour_list_step_size | -1 | | Replaces static_labor_hour_list RAQ if implemented. The step size is the minute increment. For example 15 = 1/4 hour. 30 = 1/2 hour. |
| Location | configAllowPassiveLocation | true | True / False | When true, the passive provider is allowed to be used to find locations. When false, only network and GPS providers are allowed to be used to find locations. |
| Location | configEnableGPSAlways | true | True / False | GPS popup on status changes |
| Location | configLastLocationTime | 300000 | | In milliseconds, how long ago the last location was found that is allowed to be returned instead of a live calculation. The default is 5 minutes. |
| Location | configLocationWaitTimeout | 30000 | | In milliseconds, how long should the providers run before giving up on finding a location. The default is 30 seconds. |
| Location | configRequireGPS | false | True / False | When true, only the GPS provider will be used to find the technician's location and two other configs "configUseAnyLocationImmediately" and "configAllowPassiveLocation" will be ignored and treated as false. When false, network and passive providers may be used (dependent on other configs). |
| Location | configUseAnyLocationImmediately | true | True / False | When true, if network or passive providers are allowed to be used in addition to GPS, then the location determined by network or passive providers will be returned as the location. When false, even after the network or passive provider find a location, TechAnywhere will wait to see if a GPS location can be found. If no location is found, then latest from either network or passive will be used. |
| Material | configDefaultLimitToTruckStock | false | True / False | Option to default the limit to truck stock option checkbox in material lookup |
| Material | configLimitToTruckStock | false | True / False | Only allow access to materials on location |
| Material | configMaterialBillableAlways | false | True / False | Allow edit to billable hours for non-COD material |
| Material | configMaterialRateTableId | standard | | OBSOLETE for TechAnywhere Android 3.5+
Material Rate Table to use for price rates |
| Messages | configLaunchMessage | | | Enter text here if you want to display a message to your TechAnywhere users on startup of TechAnywhere every time. |
| Messages | configOnsiteMessage | | | When changing the status of a work order to Onsite, display a pop up message with text entered here. Can be combined to include an image if customized with development. |
| Messages | configStartOpeningScriptsWith | | | Option to prompt a portion of the closing call scripts at the time of making a status change to onsite. Prefix the scripts with the text and a space. Should be used in conjunction with configEnforceClosingCallScriptCheck. Must specify configOnsiteMessage in order to get to this. Just because. |
| Messages | configTimeEntryMessage | | | Enter text here if you want to display a message to your TechAnywhere users on labor submit from time review or PR warning message every time. |
| Misc | configAddTripCharge | false | True / False | Uses trip_charge_map RAQ to determine which Other Rate to use for adding an automatic trip charge to the work order.
See Case 6981 |
| Misc | configAllowLoginSaving | true | True / False | Option to allow TechAnywhere to store the login password to be reused for future logins |
| Misc | configAlwaysUseDataBasicsBarCodeScanner | false | True / False | Toggle to use either ZXing Barcode Scanner or our native Android solution |
| Misc | configCompressJPEGPercentage | 80 | | Option to reduce quality of captured picture attachments to shrink file size |
| Misc | configDBClientNumber | | | Data-Basics client number to identify company files. Do not change after set. |
| Misc | configDefaultTheme | 0 | ["0","1","2"] | Set default theme for all techs (who have not selected a theme). 0=4.0 1=Dark 2=High Contrast |
| Misc | configOnlyAlphanumericCharactersFromScanner | false | True / False | Option to restrict camera barcode scanner returned results to only alphanumeric values |
| Misc | configOnlyJPEGUploads | false | True / False | Works in conjunction with configCompressJPEGPercentage if the device takes photos as a PNG instead of JPEG/JPG. This option converts the image from PNG to JPEG to be able to reduce the image quality and file size. |
| Misc | configRecordRefTracking | false | True / False | A method to track when a tech checks the 'No Refrigerant Used' checkbox. This will auto-add a break entry with a description of ‘No rt: WOID/EquipID’ that can be tracked in SAMPro. |
| Misc | configShowRefTrackingSubmitDialog | false | True / False | Option to prompt to submit Refrigerant Tracking at the time of entry. |
| Misc | configShowRequiredResourcesWarning | true | True / False | Warning when backing out of the required resources screen without having submitted some entries. |
| Misc | configShowSiteHistoryPricing | false | True / False | Option to show prices in Site and Equipment History |
| Misc | configSkipFTPDownloads | true | True / False | Option to skip the 90% portion of the sync that downloads SAMPro file attachments. This will require each attachment to be downloaded on an as-needed basis. |
| New Call | configNewWOWebLogs | false | True / False | Techs can read in weblogs to create new work order like Sampro does |
| New Call | configSelectTechNewWO | false | True / False | Enable option to assign other technician when creating new work orders |
| Purchase Orders | configAutoCheckMissingPOItems | false | True / False | Lookup to SAMPro to find received purchase order parts that are not eligible to load into TechAnywhere due to 3 possible scenarios: 1) Part does not have equipment assigned. 2) Part has inactive equipment assigned. 3) Part has Denied TA Access equipment assigned. This option is to have this information requested each time the tech enters the material or miscellaneous screen rather than a manual button to press |
| Purchase Orders | configOnlyServiceComputePO | false | True / False | Prevent tech from creating POs for jobs not set up as Service Compute |
| Purchase Orders | configOverheadPO | true | True / False | Prevent tech from creating POs for overhead jobs |
| Purchase Orders | configRequestVendorMailToList | false | True / False | Purchase Order Vendor MailTo support |
| Quotes | configAllowQuoteEmails | false | True / False | Ability to have SAMPro email a quote recap (RQTEFRM) to a provided email address. New and existing quotes |
| Quotes | configApprovedQuoteOtherRateId | | | Used for Quote Approval on COD work orders. Approved quote total price posts to the work order with Other Rate specified here |
| Quotes | configAutoQuoteDiscountPercentage | | | Combined with configDiscountNonmemberText and configDiscountMemberText. A discount percentage to auto-add to newly created quotes if set. If equipment has a PM agreement, the discount apply box is auto checked. If not, discount does not apply |
| Quotes | configDiscountMemberText | | | Combined with configAutoQuoteDiscountPercentage, text can print on the quote to say 'You saved $^memberDiscount^ today by being a member' |
| Quotes | configDiscountNonmemberText | | | Combined with configAutoQuoteDiscountPercentage, text can print on the quote to say 'You could have saved $^memberDiscount^ today if a member' |
| Quotes | configEnableApprovedQuoteTab | true | True / False | Show Approved Quote Tab |
| Quotes | configEnableDeclinedQuoteTab | false | True / False | Show Declined Quote Tab |
| Quotes | configEnableExistingQuoteTab | true | True / False | Show Existing Quote Tab |
| Quotes | configEnableQuoteDiscounts | false | True / False | Allow Discounts in Quotes |
| Quotes | configEnableQuotes | false | True / False | Allow quotes |
| Quotes | configQuoteEmailToServiceManager | false | True / False | Option to email the service manager a recap of the quote after creating a quote from TechAnywhere. |
| Quotes | configQuoteMethod | original | ["original","new"] | New Quote Screens [6228] |
| Quotes | configQuotesForSites | true | True / False | Allow tech to see and status change quotes for the site |
| Receipts | configDefaultTechNameForSigneeField | false | True / False | Option to default tech name into Signee Field. Changes text on receipt/invoice to Technician Signature rather than Customer Signature |
| Receipts | configDisplayHeaderOnAllPages | true | True / False | Option to prevent Header/Footer from printing on every page of the receipt/invoice |
| Receipts | configDisplayMetricsOnReceipts | false | True / False | Print metrics on receipts and invoices |
| Receipts | configDisplayPicsOnReceipts | false | True / False | Print image attachments on receipts and invoices |
| Receipts | configDisplayRefTrackingOnReceipts | false | True / False | Option to print refrigerant tracking form at the time of generating receipt/invoice. Prints as separate Appendix page. |
| Receipts | configDisplaySeverityDialog | false | True / False | APO custom mod to show stoplight image on receipt |
| Receipts | configFullReceipt | true | True / False | Displays all t&m for workorder; short only since last receipt |
| Receipts | configReceiptHeaderColor | 909090 | | HEX color value for receipt/invoice table headers |
| Receipts | configReceiptHeaderFontColor | FFFFFF | | HEX color value for receipt/invoice table header text |
| Receipts | configReceiptHideLocation | false | True / False | Option to hide location upon signature link |
| Receipts | configSignature | Customer signature indicates acceptance of charges | | Comment/Legalese below signature on receipts |
| Receipts | configSignatureUploads | false | True / False | Uploads signatures as separate files |
| Receipts | configSummaryScreenStyle | wide | ["wide","notwide"] | Summary screen display "wide" for new, "old" for old format |
| Receipts | configTimestampFormat | MMMM dd, yyyy - h:mm:ss a | | Date & Time format for 'Date Completed' on receipt |
| Requirements | configDoubleRequireFlatRate | false | True / False | Requires at least one Flat Rate entry for workorder. Cannot be overridden |
| Requirements | configDoubleRequireLabor | false | True / False | Requires at least one Labor entry for workorder. Cannot be overridden |
| Requirements | configDoubleRequireMaterial | false | True / False | Requires at least one Material entry for workorder. Cannot be overridden |
| Requirements | configDoubleRequireMisc | false | True / False | Requires at least one Misc entry for workorder. Cannot be overridden |
| Requirements | configDoubleRequireWorkPerformed | false | True / False | Requires at least one W.P. entry for workorder. Cannot be overridden |
| Requirements | configEnforceClosingCallScriptCheck | true | True / False | If closing call scripts, force requirement |
| Requirements | configEnforceOpeningCallScriptCheck | true | True / False | Force fill in opening call scripts in new WO |
| Requirements | configEnforceOriginalCallerCheck | true | True / False | Force original caller field in new WO |
| Requirements | configRequiredEquipmentDetails | | | List equipment fields requirements to save. Reference index for numbers to use |
| Requirements | configRequireEquipmentDetailsToComplete | false | True / False | Equipment field requirements to close work order |
| Requirements | configRequireFlatRateToClose | false | True / False | Enforce Flat Rate as closing requirement |
| Requirements | configRequireLaborToClose | true | True / False | Enforce Labor as closing requirement |
| Requirements | configRequireMaterialToClose | true | True / False | Enforce Materials as closing requirement |
| Requirements | configRequireMetrics | true | True / False | Enforce Metrics as closing requirement |
| Requirements | configRequireMiscToClose | true | True / False | Enforce Misc as closing requirement |
| Requirements | configRequireQA | false | True / False | Force requirement that customer must fill out Q&A questions. Otherwise, give them option to fill out or bypass. |
| Requirements | configRequireSignatureToClose | true | True / False | Enforce Signature as closing requirement |
| Requirements | configTripleRequireFlatRate | false | True / False | Enforce Flat Rate as closing requirement for EVERY schedule date for the work order |
| Requirements | configTripleRequireLabor | false | True / False | Enforce Labor as closing requirement for EVERY schedule date for the work order |
| Requirements | configTripleRequireMaterial | false | True / False | Enforce Material as closing requirement for EVERY schedule date for the work order |
| Requirements | configTripleRequireMisc | false | True / False | Enforce Misc as closing requirement for EVERY schedule date for the work order |
| Status | configAutoCompleteCOD | true | True / False | Prevent COD from auto completing after generating invoice |
| Status | configCompleteNonCODWOsAfterReceipt | false | True / False | After receipt, auto complete work order. |
| Status | configConfirmStatusChanges | false | True / False | Option to cancel/confirm each status change |
| Status | configEnableStatusWarning | false | True / False | Message box to retry if status change could not be sent |
| Status | configMarkCODBilled | false | True / False | Don't use! When completing COD WO, can change to status of Billed (obsolete in 7.3). |
| Status | configRescheduleSelectStatus | unacknowledged | | Used in conjuction with configStatusTreatAsReschedule. List of statuses to choose from when reschedule new tech line. |
| Status | configRescheduleSelectTech | false | True / False | Used in conjuction with configStatusTreatAsReschedule. Allow the technician to pick a different tech, other than themself to reassign/reschedule the work order for. |
| Status | configRRStatusChange | true | True / False | Option to control if the status change to Waiting Parts happens or not when submitting required resources |
| Status | configStatusTreatAsComplete | | | Optional Statuses to act as completed, multiple can be used [CASE 4751]
ex: "hold,checked out" |
| Status | configStatusTreatAsRescheduled | | | Similar to TreatAsComplete, enter a status or multiple statuses to trigger the reschedule prompt to display.
This status will need to be listed in static_status_list and static_status_wo_list.
If used in conjunction with configStatusTreatAsComplete, make sure the status is NOT listed in static_status_wo_list. |
| Status | wo_status_sort | travel,onsite | | Ability to change the sort order of the WO Open Tab if that sort option is being used. Blank sorts statuses alphabetically, but it is usually necessary to put active statuses towards the top. Not necessary to list all statuses, just which ones you want to come first. |
| Storage | configAttachmentsDirectory | \\\\Server\\Docs\\Archive\\ | | SAMPro document archive location for attachments. Must use double "\" and end with "\\" |
| Storage | configDaysToRetainCompletedWOs | 14 | | Days work orders kept on completed tab before data is purged. Don't recommend going less than 14 or much higher than 30. |
| Storage | configReduceEquipmentListForSync | true | True / False | For large equipment lists, cycles in groups of 3000 |
| Storage | configReduceInventoryListForSync | false | True / False | Optional inventory retrieval method for breaking into smaller chunks for older devices that can't handle the memory load |
| Storage | configReduceMetricListForSync | true | True / False | For large metrics list, cycles in groups |
| Unit Down | configEnableEquipUnitDown | false | True / False | Option to enable Unit Down feature |
| Unit Down | configSendInternalEmailForEquipmentTypes | | | RN value of Equipment Types that will be used for deciding when 'internal' (Service and Account Managers) emails are sent out during a Unit Down event |
| Unit Down | configUnitDownSingleEmail | false | True / False | Option to condense 'customer' and 'internal' emails into 1 email rather than 2 |
| Unit Down | configUnitDownSiteNumber | 1 | ["1","2","3","4","5","6","7","8","9","10"] | Specify which Client Site User Field to use as a Y/N flag for deciding when 'customer' emails are sent out during a Unit Down event |
| Unit Down | configUnitDownWorkCode | | | RN value of the Work Code that will be set on the Work Order Equipment Work Code field. Commonly set to the RN of a Work Code called "Unit Down" |
| Work Order | configDisplayWOAddress | false | True / False | Display Site Address on Dispatched/Open/Completed WO Lists |
| Work Order | configDisplayWOName | true | True / False | Display WO name on Dispatched/Open/Completed WO Lists |
| Work Order | configEnableWOUserFields | false | True / False | Allow access into the work order user fields |
| Work Order | configHideOverheadHistory | false | True / False | Option to hide history functions for overhead work orders |
| Work Order | configHideWOInformation | | | Hide items on the WO Information Screen. Use index for numbers to use |
| Work Order | configNoneditableUserDefinedWOFields | 1 | ["1","2","3","4","5",""] | Make work order user fields non-editable (read-only) |
| Work Order | configWPDateFormat | | | Option to set work performed date stamp consistency. Blank = Android system default.
Use Valid Java Date/Time format. |